Charge⚡️Health

Helps hospitals improve caregiver retention through engagement and recognition.

February 12, 2025

Spotlight

What if hospitals could stop nurse burnout before it starts?

Quick Pitch: Charge Health helps hospitals keep their caregivers engaged and prevent costly turnover with a simple, high-impact app — no IT integration, no red tape, just results.

The Problem

  • Healthcare Workforce Crisis: 50% of nurses plan to change positions within a year, and 80% of healthcare leaders anticipate staffing shortages in their facilities.

  • Retention as a Priority: Losing a single nurse costs a hospital $50K+, while physician turnover can exceed $250K. Health systems need cost-effective solutions to keep caregivers engaged and reduce churn.

  • The Hidden Reason Caregivers Quit: It’s not just pay or staffing shortages—50% of healthcare workers leave because they don’t feel valued or connected to their work. The most at-risk? Nurses under 35. If hospitals want to keep caregivers, they need to fix this first.

  • A Shift to Data-Driven Workforce Management: Hospitals are turning to Organizational Network Analysis (ONA) to predict turnover risks and strengthen engagement strategies before caregivers leave.

Snapshot

  • Industry: Digital health & workforce analytics

  • Headquarters: Austin, Texas

  • Year Founded: 2023

  • Traction: Active pilots with 100+ hospitals; growing ARR > $400K

Founder Profiles

  • Kyle Robertson, Co-Founder, CEO: Previously founded NarrativeDx, an AI-driven healthcare analytics company acquired by Press Ganey.

  • Zach Silverzweig, Co-Founder, COO: Co-founder of Cipher Health, the leader in nurse rounding technology.

  • David Sassen, Co-Founder, CTO: Former lead engineer at NarrativeDx with experience at Meta and AWS.

Funding

  • Total Funding: Raised Pre-Seed ($1.4M)

  • Current Backers: Press Ganey (A leader in healthcare analytics) - Validates Charge Health’s approach to caregiver engagement and retention. Caravan Health

Revenue Engine

  • Fast Adoption: Hospitals start with a $2K/month subscription, approved by Chief Nursing Officers (CNOs) with no contracts or IT integration. Caregivers engage organically, and retention data proves value within weeks, cutting the sales cycle from years to months.

  • Enterprise Expansion: Once impact is clear, hospitals scale adoption system-wide. Organizational Network Analysis (ONA) insights help HR leaders predict turnover risks and improve workforce planning, leading to higher-value contracts.

What Users Love

  • Immediate Impact: Caregivers feel valued through real-time recognition, boosting morale and retention.

  • No IT Integration Required: Hospitals can launch instantly—no contracts, security audits, or workflow disruptions.

  • Validated by Healthcare Leaders: Backed by Press Ganey and featured in the Journal of Nursing Administration as an effective retention tool.

  • Proven Retention Results: Pilots show 55% daily active usage and a 9% increase in caregivers recommending their workplace.

  • Personalized Engagement: The app is intuitive and user-friendly, making it easy for nurses to recognize their peers in a fun and interactive way, strengthening workplace culture.

Playing Field

  • Clipboard Health & CareRev: On-demand healthcare staffing platforms, not built for long-term retention.

  • AMN Healthcare Services: A large-scale staffing provider but lacks a real-time engagement solution.

  • Bemlo: Focuses on healthcare recruitment, not workforce retention.

  • Traditional HR Surveys: Collect feedback but lack real-time engagement data.

  • Competing Initiatives: Charge Health competes for hospital budgets but positions itself as a complementary, low-risk investment with clear ROI.

Charge Health’s Edge: Speed of adoption, data-driven retention strategies, and a leadership team with deep healthcare SaaS expertise.

Why It Matters

Hospitals are struggling to keep nurses and caregivers engaged, and traditional solutions aren’t moving fast enough. Charge Health provides an immediate, scalable way to reduce burnout and turnover—without the red tape.

What Sets Them Apart

  • Instant Adoption: Hospitals launch immediately—no IT compliance, or delays.

  • Built for Engagement: Gamified app design drives repeat use and virality among staff.

  • Scales System-Wide: Strong hospital-level adoption positions Charge Health for expansion across health systems.

Breakdown

Bulls Case 📈 

  • Press Ganey’s investment adds credibility and accelerates adoption.

  • Fast pilots convert quickly to paid contracts, driving growth.

  • Cost-effective nursing staff retention solution meets urgent hospital needs.

  • Experienced founding team with a track record in scaling healthcare SaaS.

Bears Case 📉 

  • Competes for hospital budgets against other HR and workforce initiatives.

  • As a new market category, it requires buyer education on engagement-driven retention.

  • Rapid adoption demands scaling of the team and support to sustain growth.

Verdict

Charge Health drives fast adoption with an engaging, peer-driven model that keeps caregivers connected. Hospitals see quick ROI through reduced staff turnover, directly improving their bottom line.

Press Ganey’s backing adds credibility and could accelerate sales by opening doors with major health systems. As adoption scales, Charge Health is positioned to become the go-to workforce retention solution in healthcare. Execution will be key, but its early traction and strategic support signal strong growth potential.

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Written by Ashher

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